Question 1

What is an AI agent and how could my business use one?

Accepted Answer

An AI agent is software that can understand requests and take actions — for example answering customer questions from your own information, qualifying enquiries, drafting replies or updating your systems — and hand over to a person when needed. Most businesses start with customer support, lead follow-up or internal admin.

Question 2

How much does business automation cost?

Accepted Answer

Many useful automations can be built with tools you may already pay for, such as Microsoft 365 and Power Automate, so costs can be modest. Our fixed-price packages start with an AI readiness assessment at £495 (up to 15 users, credited if you go ahead), AI policy and team training at £395, Copilot or AI assistant rollouts from £950, and AI agents from £1,250 plus AI Care from £150 a month. Take the free AI readiness check below to see where to start.

Question 3

Is AI safe to use with our customer data?

Accepted Answer

It can be, with the right setup. We choose business-grade AI services, control what data is shared, keep a person in the loop for important decisions and make sure your use of AI fits UK GDPR.

Question 4

Do we need technical staff to run it?

Accepted Answer

No. We set everything up, train your team and support it afterwards, so your staff simply use the results.

AI agents and business automation that save you time | Mighty Sky Technologies